COVID - 19 FAQ
This last month has been so amazing to get back in the studio and back in the groove of our MegaBold workouts. Unfortunately, Alameda County has slipped back into the purple tier and while we can no longer offer indoor classes, we are still able to meet outdoors. In addition to outdoor Microformer privates, we are able to offer outdoor MicroBold classes starting November 30th! Visit our Pricing page or MindBody to book your next Lagree workout with us!
We understand that this may not be ideal for some, but keeping each other safe and healthy is of the utmost importance and we have no doubt that Bold will reopen again, stronger than ever!
If you have any questions or comments, please contact us.
IS BOLD STILL OFFERING CLASSES?
Yes! We are offering a very limited schedule of MicroBold classes on Bold's outdoor patio while Alameda County remains in the purple tier. Classes are limited to 2 clients per class and will be $40/session for a 40-minute full body workout. Each client will work out on Lagree's new Microformer. Although it might be smaller than the studio's Megaformer, it still delivers the same shakes and burns we love so much. Please don't hesitate to reach out to us for more information.
ARE MASKS REQUIRED?
In order to comply with Alameda County’s mandate, masks are required for both instructors and clients at all times when in the studio and during our MicroBold classes outside on Bold's patio. Masks must be worn even while exercising.
ARE YOU CHECKING INSTRUCTOR’S AND CLIENT’S TEMPERATURE?
Yes. We are requiring that all instructors check their temperature before teaching class.
Instructors will be checking clients’ temperatures upon entering the studio using an infrared (non contact) thermometer. Any client with a temperature of 100.4 degrees or greater is considered a fever and will be asked to leave and return when their temperature is back to normal.
HOW IS BOLD CLEANED?
High-touch surfaces (e.g. door knobs, bathroom counters, stair railings, etc.) are cleaned several times a day by our staff. Your Mega/Micro will be cleaned twice prior to your use: it is cleaned with disinfectant wipes by the client who took class before you and it is cleaned by you immediately before class begins. If you would like more information on the disinfectant wipes that are used in our studio, please visit: https://zogics.com/gym-wipes/antibacterial-gym-wipes-z800-4-rolls-case
WHAT STEPS WILL BOLD TAKE IN ALERTING CLIENTS IF AN INSTRUCTOR AND/OR CLIENT, WHO HAS RECENTLY BEEN TO THE STUDIO, IS DIAGNOSED WITH COVID - 19?
Bold has great confidence in Alameda County Public Health Department’s contact tracers. Contact tracers are necessary in slowing the spread of COVID - 19 by contacting those who have tested positive and inquiring who they may have been in contact with them. All conversations with contact tracers are confidential and they are motivated to simply slow the spread by providing resources, guidance, and support. If Bold were to be contacted by ACPHD of an occurrence where someone had been in the studio and later tested positive, it is our duty to provide them with the necessary contacts so they can disseminate the appropriate information to those possibly affected.
HOW DOES BOLD CLEAN THE STUDIO IF THERE HAS BEEN A KNOWN POSITIVE COVID - 19 CASE?
Our current procedures in cleaning and operating the studio were designed under the assumption that if an asymptomatic person were to be in the studio, no other individual would be affected because of our strict cleaning protocols, social distancing measures, face mask requirement, temperature checks, etc.
WHEN SHOULD I ARRIVE FOR CLASS?
Arrive no earlier than 10 minutes before class. That way we can limit the amount of congregation outside the studio. Once the previous class has exited the studio, your instructor will verify that you do not have a fever and you can pick out your Micro. We ask that you stay in close proximity to your Micro your entire visit to Bold, but understand if you need to use the restroom or water station, but please make sure to take turns with the other clients. While we miss you and know how much you must miss each other, please exit the studio to socialize at a safe distance.
NOW THAT ALAMEDA HAS ENTERED THE PURPLE TIER AGAIN, WHAT HAPPENS TO MY MEMBERSHIP/CLASS-PACKS?
Your previous membership/class-packs will be extended to account for the time Bold is closed to indoor classes. If you would like to take an outdoor MicroBold class, please visit our Pricing page or MindBody to purchase a $40 1-class pass. All other pricing is temporarily unavailable during Alameda's shut-down to indoor fitness studios.
NOTE: if you still have outstanding classes that were purchased prior to Bold's new ownership, i.e. prior to September 2020, please contact us and we will convert your outstanding classes to Bold credit.
BECAUSE OF COVID - 19 I NO LONGER FEEL COMFORTABLE WITH GROUP FITNESS. CAN I GET A REFUND ON MY MEMBERSHIP AND/OR CLASS-PACKS?
We are sorry to see you go and are happy to convert your outstanding class-pack and/or membership to a credit toward our new pricing structure. Please notify us at firstname.lastname@example.org to initiate this process. Unfortunately, we do not offer refunds.