Please don't be late! Late comers risk losing their spot to someone on the waitlist or a walk in. You have a 5 minute grace period before a walk-in is able to take your spot.

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If it is your first time, come 10-15 minutes early. This provides enough time to sign the waiver, meet your instructor, have a proper introduction to the Megaformer, and take care of anything else you need to do before class.

For your safety, new clients who are late will not be permitted to take the class. Your class credits will automatically be returned to your account. If you are visiting through ClassPass, please email info@beboldstudios.com to get your class back.

Grip socks are required for every class. We require socks to ensure the health and safety of all class participants. You can bring your own or purchase a pair in studio. We also suggest bringing a water bottle and small towel.

We have an 8 hour cancellation policy. This means that you can cancel your class reservation or make a class switch up to 8 hours before the start of your class and the credit will be returned to your account for future use.

LATE CANCELLATIONS

All reservations must be canceled through either the BOLD app or online.

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For clients enrolled in the 8 classes per month or 12 classes per month memberships, as well as those using a package, all late cancellations will result in a loss of class credit. No fee will be incurred.

For clients enrolled in an unlimited membership, all late cancellations will result in a $10 fee.

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NO SHOW

For clients enrolled in the 8 or 12 classes per month membership, as well as those using a package, a “no show” will result in a loss of class credit and a $10 fee.

For clients enrolled in an unlimited membership, a “no show” will result in a $15 fee.

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TO SUM UP…

Class Packs

• Late Cancel: loss of credit

• No Show: loss of credit + $10 fee

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Limited Membership (8 & 12 classes/month)

• Late cancel: loss of credit

• No Show: loss of credit + $10 fee

Unlimited Membership

• Late Cancel: $10 fee

• No Show: $15 fee

In order to add yourself to the waitlist, you must have class credits in your account. If a spot opens up, you will be notified via email. If you unsubscribe from our email lists, you will not receive an email. It is up to the client to check the status of their reservation within the app.

You will automatically be added to the class roster if a spot becomes available up to 8 hours prior to the class start time.

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You can remove yourself from the waitlist at any time without penalty.

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Please note that all classes have an 8 hour cancellation policy. If you are added to a class from the waitlist and fail to remove yourself before this window, late cancellation and no show policies will apply. Keep an eye out on your waitlists!

If you do not make it off the waitlist your class will automatically be returned to your account.

All memberships will automatically renew each month. Unused classes do not roll over to the following month.

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If you plan to cancel your membership, you can do so through your account or by emailing info@beboldstudios.com. Cancellations will take effect after the final payment cycle. NOTE: Any classes booked beyond that payment cycle will be automatically cancelled upon terminating your membership. Feel free to email us if you need assistance or have questions!

If you need to put a membership on hold, you will need to request a contract freeze in writing via email. Any contract freeze longer than 7 days will result in a $15 fee.

All sales are final.

If you're pregnant and new to Bold, we require a note from your doctor confirming you can participate in a 50 minute resistance training class. You can email the note to info@beboldstudios.com.

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If you are a regular and pregnant, we encourage you to continue taking classes. Make sure to tell your instructors before class so they can better support you!

The participant must be at least 14 years old to attend class.

BERKELEY: There is metered parking along College Ave and free street parking in the surrounding neighborhood.

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WALNUT CREEK: There is metered parking in the surrounding streets as well as parking garages. We are closest to the North Locust St. Parking Garage. The first hour is free!

Our studio space is not insured for children, so for liability and safety reasons, we cannot have unattended children in the studio.

We do not have a shower, but we do offer dry shampoo, facial cleansing wipes, and other essential toiletries for a seamless transition to and from Bold.

For liability reasons, pets (with the exception to service animals) are not allowed inside the studio during a class.